This was a wonderful stay. Right off the highway. Clean rooms and a clean pool. Staff was great. Had a good breakfast and a late checkout.
I would have given this place 2 stars, but they have a nice selection of food, and a good location so 3 stars. The things they need to improve on are the pool's cleanliness. It is very dirty. And also room service. They don't change anything and one person ate our food! Very disrespectful. And the last thing it needs to improve on is the AC. It smells awful when you turn it on and when you turn it on in the day, it wont do anything, but in the night, it feels like Antarctica with no jacket on. But otherwise everything was nice. The front desk was very helpful, food was great with nice vareity. And it is very good for people with a budget.
Good: the staff were friendly and the price was decent. Also, Texas waffles.
Scam artists. These people use priceline to book unsuspecting customers. Before booking rooms for my family which includes twin toddlers, I called to confirm that they have adjoining rooms. They confirmed the affirmative. I booked 2 adjoining rooms. When I came to check in, they inform me that they only have adjacent rooms, not adjoining. So my toddlers have to sleep alone in a hotel room or my husband and I do not get to see each other during this trip.
Overall: priced cheaper than many, you get what you pay for.
Overall a nice stay, But I wouldn't come back even if it was the last hotel left.
Not so good: towels and some bedding had stains, pillows were uniformly huge so options were neck strain or no pillow, AC was off when we entered the room and it took a long while to get it cold. Also, might just be an idiot but I couldn't figure a way to switch the bath to the shower.
Dinky was so accommodating ! He is the definition of customer service ! So polite, and he assisted me very quickly when I needed a room change. I changed rooms because while lying in bed , a bed bug emerged and almost crawled right onto me. I was beyond disgusted. Dinky is the only reason I gave this property four stars. The breakfast was really good and my second room was clean , even though I had Dinky dry my bedding to ensure I wouldn't have that bug issue again ! I am posting my review because the practice should be to refund someone who has video of a bug crawling in the bed , at your hotel. Dinky couldn't offer me anything so I felt no need to take this up with him , plus he was so accommodating it was very hard to do anything but appreciate him. So dinky , as promised I am letting your excellence be known ! I love his work ethic and I'm glad that he is on property!!
They are liars and scam artists. Do not stay here.
Days Inn Benbrook Fort Worth Area is a US Lodging based in Benbrook, Texas. Days Inn Benbrook Fort Worth Area is located at 590 Winscott Rd, Benbrook, TX 76126, USA.
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