Went to the Benbrook Library today to use their wonderful new poster printer. Erica, the librarian in charge of programming was incredibly friendly, informative and helpful. This public library is an excellent resource for our community!
Every library in the Great State of Texas needs to follow the example of this forward thinking, community serving, awesome library!!
Staff are very helpful; having this library affiliated with Fort Worth makes it very convenient
The plus size lady with the short reddish hair and glasses and her badge says youth coordinator on it (I didn't see her name) was very rude and basically pushed me out the door and sucked at helping me use the engraving machine. A random man who came in helped me more than she did. She helped everyone else but me and even told the lady ahead of me she has time to do more engraving even though she was on the machine for roughly 2.5 hours. And when she did attempt to help she acted like I should know the ins and outs of that machine. She also told me I need to work on what I want to engrave at home because people are waiting after I asked a simple question. I even told her I waited 2 hours!!!!! To use the machine and she was like "oh well others are waiting" and those 2 people who were waiting had literally just come in ten-fifteen minutes after I finally had my chance at the machine. Very unprofessional and she shouldn't work at such a basic job since she doesn't know how to act appropriately towards customers. Steve was very helpful and very friendly. I will go back to use the machine but only during the time he is there. He's great!
Super friendly staff very helpful. Kids area is really fun and entertaining for the little ones.
I'll edit this if I see the lady again so I could include her name. Maybe she needs to retrained.
Benbrook Public Library is a US Library based in Benbrook, Texas. Benbrook Public Library is located at 1065 Mercedes St, Benbrook, TX 76126, USA.
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