*********************** WARNING *****************
it has been one month and my hair is still growing out from the WORST hair cut EVER!!! ***************
We got no blow dry to get the hairs off her neck and face, just a "well what do you think?"
Now I am going to say I realize cutting a 3 year olds hair isn't easy but if you aren't in the mood to do it or maybe the store isn't properly equipped or trained to do it, simply make up something like we don't do kids cuts on Sunday in avoidance of a bad customer experience.
Jade is a great hair stylist. I always get a great hair cut here.
The lady did a good job on the cut, however after showing the picture and starting the cut she says "this isn't the cut I would pick for this age of a child, it's to hard to cut when they move so much and if this is messed up it isn't my fault". Let's be real she did the best she could with a moving head, but suggesting a different cut would have been good to know prior to starting. I would have gladly re chose an easier one at that point just to appease the situation though it wasn't what my daughter nor I wanted.
Absolutely the worst job of customer service - my cut was sooooo bad I had to go somewhere else to get it fixed. It was the manager who cut & colored my hair - worst EVER!!! Ladies don't go here unless you want your hair cut in ONE style - that is all they know. The stylists only talk to each other and act like you don't exist!!!
This is 95% management for making someone work alone on a busy day and 5% employee for not being pleasant and accommodating to the customer even on a day that came off to me as not such a good day. We will go home and fix her uneven bangs but for the rest of the cut it is fine and I hope that lady's day gets better.
At that point I wanted to get the heck out.
I cri evritim :( Stay away, no value in crappy cuts! Multiple visits, same results.
Update *************************
Anyway, after the lady took several walks to the back to take a breather, which makes a mother have to keep her kid calmer longer and a few times I was scolded for trying to help make my kid do what she needed her to do, the cut was finally done. Thank God.
Went to get my daughters haircut on a Sunday afternoon. It was fairly busy. Let me first start by saying the poor lady was the only one there, management should have had at least 2 people there on a Sunday for an after church rush. Being the only one there, this may have been the preface to a bad day for her.
Not one to write a review, but do NOT go here to get a haircut.. 3 haircuts by 3 different stylist and ALL 3 were terrible, one was so bad we immediately had to go across the street to great clips to get the haircut fixed. The stylist are not knowledgeable on children's haircuts and should not be doing them if they do not have the patience to do so. Do not spend your money here, much better experience at Great Clips next to Walmart.
Supercuts is a US Hair Care Studio based in Benbrook, Texas. Supercuts is located at 8733 Benbrook Blvd, Benbrook, TX 76126, USA.
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